QUALITY OBJECTIVE
Quality Objective Monitoring Transfusion Medicine Unit MS ISO 9001:2015 HUSM
| No | Quality Objective |
| 1 |
At least 80% of laboratories achieve their rejection rate according to their quality indicator |
| 2 | At least 80% of complaints are attended with corrective actions taken within 2 months |
| 3 | At least 80% of participations in proficiency testing are satisfactory for all accredited scope |
| 4 | At least one awareness programme on the quality system conducted at department level in a year |
QUALITY INDICATOR
Quality Indicator Monitoring Transfusion Medicine Unit MS ISO 9001:2015 HUSM
| No | Process | Quality Indicator |
| 1 | Pre-examination |
The percentage of rejection of samples that are not registered in MyTransfusi must be less than 5% of the total laboratory test applications |
| 2 | Examination |
All blood applications that give a negative Group Screen and Hold (GSH) test result can be supplied within 15 minutes |
| 3 | Post- examination |
CT Blood transfusion supply ratio must be less than 2.5 |
| 4 |
Ensure no blood transfusion errors: 0% Transfusion Error |
|
| 5 |
Ensure that blood and blood components released to customers are negative for screening tests for HIV, Hepatitis B, Hepatitis C and Syphilis |
|
| 6 |
Ensure that the CD34 test is completed within 4 hours after receipt of the sample |
